Empowering | Wellness | Community
Commonly Asked Questions
Studio + Class FAQs
What is the cancellation policy?
Our cancellation policy asks that you remove yourself from any scheduled class you are unable to attend at least 3 hours prior to class start time to avoid a late cancellation fee of $20. You can remove yourself from class through our website or on the Walla app once logged into your account.
What is the cut off time for class registration?
Our registration window closes 2 hours prior to class start time. In the event you miss the registration window you may still show up at the studio if there are spaces available. These spaces are not guaranteed and are on a first-come, first-serve basis.
How will I know if a class is full?
Our website and Walla App (*available only on iOS) will show you under the class title if the class is full. If a class is close to full, it will also show you how many spots are available. If you don't see either of these options, then there are plenty of spots open and you should just come in 10 minutes prior to class.
Do I need to check myself in for class?
Yes! To ensure that you are signed in for class, please see our front desk staff or teacher to make sure this has been done. Without checking in, you may be subject to a $20 late cancellation fee.
Do you lock the doors during class?
YES! The doors to the studio will lock at the start of every class and late admittance is not allowed and late fees do apply. Please arrive at least 10 minutes prior to class to ensure you have adequate time to settle in.
What should I wear to class?
Wear comfortable clothing and layers are suggested. Typically the start and end to class is slow and does not generate much eat. Removing layers and adding them back on during savasana (final resting shape) is common.
Do I need to register online?
No, but it is strongly recommended as we are operating at a reduced capacity. Our registration windows close 2 hours prior to class time. If you miss this registration window, please check our online schedule to see the available number of spots. If there are spaces available, you are welcome to attend on a first-come, first-serve basis.
What classes are good for beginners?
We always say to start slow and build up from there. A great first class we recommend to beginners is our Yoga Fundamentals and/or Stretch & Restore class. We offer these classes throughout the week and is a great way to ease into your practice. Once you take this class, you might ask your instructor for suggestions on what class to take next based on your personal goals!
Do I have to join as a member?
No. We offer drop-in classes and a 10 class card that does not expire.
Memberships are the most economical way to practice with us if you want to attend classes at least 1x/week or 4x/month. We have 3 tiers of memberships to choose from.
Do I need to bring my own mat?
We do have a limited number of mats available for your use at no additional cost. However, it is recommended that you bring your own mat when possible. We also have mats available for sale that you may purchase in studio.
I have injuries or pre-existing health conditions, can I still join?
Speak with your primary care practitioner and see if Yoga is safe for you. If approved, speak with your instructor prior to class so that they may accommodate any needs you may have. Additionally, you can leave notes on your Walla account for our staff to see regarding your goals, injuries and other important information that you'd like to share with us in a more confidential manner.
I do not want hands-on adjustments in class. How do I let the instructor know this?
Adjustments can be a great way to enhance your practice. They may be used to assist you into better alignment or deepen you into more restful state of being. However, we understand that adjustments are not for everyone! We use trauma informed practices by offering consent cards for every student. This is a discrete way to let us know if you prefer hands on contact during your practice. Further, if any adjustment doesn't feel right please speak up! Your voice matters more than anything and we will always respect your space.